For those customers not wanting “cookie cutter” mat choices  we specialize in custom cutting and finishing mats to your specific requirements (including  round, oval, custom design and wall to wall applications), for your vestibules, entries and counters, all from our Water Hog Premier and Premier Berber lines.

Contact us for any of the following;
Logo Mat instructions.
Discount on purchase of more than 1 Logo mat (same size/color/logo)
Discount on Chain Store or Institutional purchases.
Special sizes (other than standard on specification)
Pricing and information on Custom Cut Water Hog Premier and Premier Berber Roll goods.

Customer Service help available for mat selection, design, measurement, samples and for any other questions you might have. If you can’t find what your looking for please call, we will help you find it or point you in the right direction.

Specialized Solutions, Appearance and Functionality

Premier Berber, Concave Cut Counter Mat with Match Runner

FAQ

Do you offer other matting products?
Yes we do, we have access to all of the major matting manufacturers and there products. Please call for help.

Do you offer quantity discounts?
Yes we do, on 2 or more Logo mats (same logo, size and type), 3 or more type of any mat and for institutional purchasers.

Do you offer a warranty?
Yes we do, 1 Year warranty for manufacturers defects.

Do you offer special sizes on mats?
Yes we do on some mats, both length and width special sizing is available. Please call for help.

What can be done about mats moving?
There are 2 specialty products made to address this problem, Miracle Hold and Magna Grip. Please call for help.

Do mats from Premier Mats meet ADA requirements?
Yes.

What is the average shipping time on a non-logo mat order?
Average ship times for all orders for non-logo mats are 2-3 working days from the time the order was entered.

Is there a setup charge for new logos?
When developing a new logo you are allowed one art proof and one revision of that art proof at no charge. Additional revisions will cost $25.00 each.

Does The Premier Mats have any existing logos to choose from?
Yes.

Are Premier Mats mats guaranteed?
All of our mats are covered by our 100% customer satisfaction guarantee. If at any time you are not happy with one of our products we will do what ever it takes to correct the problem.

Are Premier Mats anti-static or static dissipative?
Listed below are some of the many mat products that are static dissipative or anti-static.

What causes yellowing of tile floors underneath mats?
From time to time customers complain that mats cause the floors beneath them to discolor. This complaint has applied both to carpet and hard surface floors such as vinyl or tile. The discoloration is usually a yellow or brown color. The most likely cause for this is moisture. There are several potential ways that moisture can cause discoloration.

• Moisture from the ground comes up through the floor until it reaches the floor surface. This moisture normally evaporates and goes unnoticed. Placement of a mat on the floor prevents the evaporation, therefore trapping the moisture, thus causing the discoloration. This seems to be most common at entrances where cold or warm air enters buildings when the door is opened causing condensation (sweating).
• Placement of mats on freshly cleaned and still damp carpet. This prevents carpet from fully drying, thereby causing discoloration.
• Moisture from the back of mats. If not properly dried, the back of mats can be damp, thereby providing moisture to cause discoloration.
• There can be a reaction between chemicals in the rubber backing and the floors or floor finishes used on hard surface floors.
• Lack of exposure to sunlight. It is common to see floors change color when they are covered by counters, file cabinets, etc. This is caused by both lack of exposure to sunlight and restricted airflow.

In most instances where mats are placed and floor discoloration results, the customer is faced with a difficult decision. Use no mat and the floor doesn't discolor, however, the floor is damaged by tracked in soils, moisture and dirt, and the entire area deteriorates. Or use a mat and protect the floor with resulting discoloration in the area underneath the mat. Of the two, most customers select the latter.

Corrective actions. Discoloration can usually be removed by stripping and rewaxing. In the case of carpet, professional carpet cleaning is usually required.

Mat Tips
What Entrance Mats Should Do

Entrance mats may also be scraper mats that provide the first line of defense against soil. Scraper mats should always be used with other entrance mats that will provide wiping properties to remove fine soil and water from feet.

1. STOP SOIL AND WATER AT THE DOOR
Surprisingly, not all entrance mats are designed to do this. The most effective mats provide a combination of scraping and wiping to stop the maximum amount of contaminants.

2. STORE SOIL AND WATER FOR REMOVAL
The most effective entrance mats are designed to provide a place for soil and water to go to for storage. It is important that the storage be designed for maximum storage and ease of removal when the mat is cleaned. It is important that the mat provide a way for soil and water to be contained so they cannot spread to the surrounding floor . Contaminants that flow off the sides of a mat cause damage and can lead to slip/fall dangers. Mats with flat borders do not provide the necessary containment for best performance. Higher performance mats provide a dam that will hold the soil and water for removal during cleaning.

3. MINIMIZE TRACKING OF SOIL AND WATER
This capability is best accomplished by a BI-level construction that provides an upper surface for walking and a lower area where soil and water are stored until removed by cleaning. The amount of soil that a mat allows to be reattached to shoes is directly related to the construction of the mat. High performance mats utilize this permanent rubber reinforced BI-level construction, thereby, trapping large quantities of moisture and dirt, minimizing the effects of soil and water being tracked further into the facility. Low performance mats such as those with non-reinforced ribbed or cut pile face yarn alone will not hold up under foot pressure and will crush in a short period of time, thus allowing more water and dirt to reattach to shoes and be tracked into respective facilities. A permanently rubber reinforced Bi-level construction extends the performance life of a mat reducing the need to dispose of mats frequently.

4. PROVIDE A SAFE SURFACE
The bottom of a mat should be slip-resistant to minimize movement on the floor when it is walked on. Also any water on the mat should be contained in a reservoir below the traffic surface to prevent moisture on flooring surface adjacent to the mat that can cause slip/fall incidents. Rubber-backed mats provide a better slip resistance than vinyl-backed mats. Rubber-backed mats do not curl, as vinyl mats do, thus reducing trip and fall exposure. Some rubber-backed mats have cleated surfaces on the bottom that further enhances non-skid properties and allows moisture to dry from underneath the mat.

Mat Tips
Mat Cleaning/Safety

Mats should be vacuumed daily with a heavy duty vacuum with a agitating brush or beater bar. You should remove water and heavy debris by extraction when needed. Do not leave overly wet or damaged mats on floors, they are safety hazards. When possible have a backup mat for your entrance or use high powered fans to help keep mats dry during bad weather.

Instructions for Sending Logo Artwork By Email

As computers, printers, and computer accessories have become more prevalent in recent years, the majority of customers are now connected to the Internet. If you or your office has access to the Internet and possess a flatbed scanner, you may be able to e-mail your Proof Sketch requests.
Imagine the time and cost savings your company will realize by utilizing this service! Most locations will trim 2 – 3 days from the entire sketch process by averting the postal service. On the otherhand, if your company routinely uses over-night carriers (FedEx, DHL, Airborne, etc.), sending art requests via e-mail will eliminate this sizable expense. Prior to sending your first e-mailed art request, please review the following:

• Use artwork that meets  quality requirements. Images captured by digital cameras are not acceptable as they are too blurry and indistinct. Similarly, images obtained from web pages are of no worth
• The image may be scanned using any standard image editing program (i.e. Corel Photo-Paint, Adobe Photoshop)
• Set the resolution at 600 dpi. “DPI”, also known as “PPI”, is an abbreviation for Dots per Inch or Pixels per Inch. The higher the resolution, the higher the quality of the scan. However, this elevated resolution does create a rather large file, one that will not be easily sent via e-mail. Depending on your system, it may be necessary to scan at a lower resolution
• Select the correct color setting within your scanning program. This setting identifies the type of artwork being scanned so that the scanner can adjust accordingly. If you have black & white camera-ready slicks, select the “Line Art” setting. Artwork is not generally of this caliber and will need to be scanned using “Millions of Colors” for the best clarity
• Be certain that the graphic is placed on the scanner so that the image is as straight as possible. This will ensure a better-finished product
• Crop the image in an effort to scan the smallest possible object. For instance, if your customer provided a sheet of their letterhead, do not scan the entire sheet. Instead, using the cropping device, select only the logo portion
• We recommend that you create a new folder on your hard-drive (perhaps named “Scanned” or “JPG”) so that you may easily retrieve and track the image files. Save the file in this folder as a “JPG” file. When you save the file, there is an option to set the Quality Factor. Be certain to specify image quality as “High Quality”. If a JPG filetype is not an available option, please format the file as a “BMP”, “GIF” or “TIF”
• You are now ready to e-mail the image.  Create a message to: info@premiermats.com
•  Be certain to attach the image file and provide the design particulars (size, style, colors, etc.). It is best to send each scanned image as separate e-mail transmissions.

If you are preparing your first e-mail request, please scan only one image and stop. Submit it for our review. Since all programs and scanners differ, there may be some fine-tuning required before we can accept the artwork. Additionally, scanning will never be an exact science. There may be rare occasions when we requests that you send the original artwork through the mail.
We hope that these instructions are clear and that you will have much success using this service. Please do not hesitate to contact the us should you have any questions or require additional information.

Message Overview: The Premier Mats offers 4 different types of logo mats: Classic Impressions, ColorStar CompuTuft, Waterhog Inlay, and SuperScrape Logos. Each of these logo mat programs result in high quality products that your customers will be very proud to use. Pricing is calculated by each individual size and quantity. Different size logo mats and standard mats cannot be combined for quantity discount.

ClassicImpressions logo mats are manufactured using our state-of-the-art digital printer. We start with a white 100% static dissipative nylon carpet and digitally dye your choice of 24 standard colors or your special PMS colors into the carpet. With this manufacturing process ""Phase-in"" colors and shaded areas are possible helping to create 3-D designs. Designs with intricate details or small letters are possible with ClassicImpressions.

ColorStar CompuTuft mats are also produced using a computerized tufting machine. 20 colors of anti-static, solution dyed nylon are available for designing your logo. Up to 6 colors may be chosen for a single design. ColorStar CompuTuft mats have excellent colorfastness and should be chosen when the mat placement area is exposed to direct sunlight.

Waterhog Inlay mats are produced by cutting your design out of fabric with a computerized cutting machine and then piecing the design back together like a puzzle. 18 colors of anti-static, polypropylene fabric are available for your designing needs. There is no limit to the number of colors that are used in a single design. Standard prices allow for designs with up to 30 letters etc. Designs with 30 or more letters, characters or pieces will be charged a surcharge.

SuperScrape Logo mats are produced by molding a colored nitrile rubber logo or design into a black nitrile rubber background. 6 logo colors are available. A maximum of 5 colors plus the black background may be used in a single design. SuperScrape Logo mats are available in 3 x 5 and 4 x 6 sizes only.

Design: Designing mats is simple. All we require is good quality original black and white artwork that is no larger than 8 ½”x 11” in size since the art is scanned into the computer. On one of our logo order forms please indicate the type logo desired, size, color and direction of your logo. It is then converted into a logo file, which can be manipulated to fit the requirements of our different logo processes. When complete, the design is stored on a computer disc. This disc is then loaded into a computer that controls the logo manufacturing process.

Artwork Requirements: The Premier Mats is committed to providing the most attractive logo mats available. Essential to this is the quality of the artwork that is provided to us. The best artwork is a black and white ad slick. The slick can be any size up to 8 ½”x 11”. All artwork must be submitted by mail, Federal Express, or email. E-Mail (in the following PC formats only: jpg, wmf, tif, eps, dfx, gif, & bitmap)

Faxed copies distort artwork and therefore cannot be used. Below is a list of different types of artwork. Each is classified as acceptable, unacceptable or marginal. If we are unable to use marginal artwork, we will advise the person that placed the order to supply us with different materials. Please try to provide the best possible artwork on the initial order, as this will expedite the process

(*) Color prints, if available can be submitted to show color placement for a design.
Art Proofs: Art Proofs are available for approval of your designs. Art Proofs can be viewed on our Internet site, which eliminates the need to mail a printed version. If you do not have Internet access art proofs will be mailed to you. Art proofs can be sent via express carriers but The Premier Mats will not be responsible for the charges. First and second versions of art proof on a single design are provided at no charge. Additional art proof versions of the same design will cost $25.00 each. Art proof charges will not be refunded if the design is subsequently ordered.

The National Floor Safety Institute (NFSI) has now certified the mats listed above as Slip Resistant.
Before a product is certified as Slip Resistant, it is subjected to a rigorous series of tests.